FAQ
Frequently asked questions about FITNESS 24/7
Here you’ll find the key answers to the most common questions about membership, training, opening hours and our studio. This gives you a quick overview of everything you need to know to get started with us.
Everything you need at a glance – for an easy start.
Top questions & answers
Everything you should know about FITNESS 24/7
To help you find the right information quickly, we’ve put together the most common questions from our members and prospective members. Whether it’s about memberships, training, processes or our studio – here you’ll find clear answers and helpful details to make getting started easier.
General
The gym is open seven days a week, around the clock (24/7). We usually offer staffed hours in the morning and afternoon. During those times, you can contact our team and, for example, ask questions about the equipment and your contract.
Yes, you can do a trial workout with us. This lets you get a real feel for our studio. You’ll also receive a free training plan for your trial workout.
Our gym has short cancellation periods. You also have the option to pause your membership. Just talk to us and we’ll find an individual solution for you.
Training
Yes, you’ll find changing rooms and lockers in our studio. You can store your bag and other items safely there. After your workout, the changing rooms offer a comfortable place to freshen up.
The most important thing is your sportswear: a shirt, shorts or trousers, and good shoes. In our studio you’ll find a drinking fountain that’s free for all members. We also have a drinks vending machine where you can buy beverages. Of course, it’s also fine to bring your own drinks.
Yes, we offer training and nutrition plans. We’re happy to sit down with you and create individual plans that fit you and your goals. We charge a small fee for this.
Our fitness centre has a wide range of equipment for you. We offer an excellent selection of machines from the fitness industry, and we only include models that meet our internal quality standards.
Hygiene is very important to us. That’s why we ask you to enter the studio only with clean shoes and fresh sportswear. You should also bring your own towel. You’ll also find individual notices in the gym with special information (e.g. about COVID).
Contact
Your question wasn’t answered?
If you didn’t find the right answer in the FAQs, we’re happy to help you personally. Just get in touch by phone, via the contact form, or directly in the studio. We’ll answer your questions quickly and support you with anything related to FITNESS 24/7.
